Frequently Asked Questions

How much does shipping cost?

We also offer discounted or free shipping promotions from time to time, so do keep a lookout for them!

We currently offer complimentary shipping within all 10 provinces in Canada. Shipments to military APO, FPO, and DPO destinations are not available at this time. For any specific delivery requests and accommodations, such as advance calls, scheduling delivery dates, or designating a delivery location, please contact us directly after placing your order.

Unless explicitly stated otherwise on the product page, inventory orders are typically dispatched the next business day. Delivery times range from 1-5 business days to Ontario/Quebec, and 2-5 business days to other areas in Canada. Upon shipment, a shipping confirmation email will be sent to your address. While we have partnerships with major shipping carriers, the scanning of your goods may take 3-10 days. Consequently, real-time tracking of your shipment may not be available. However, tracking details are provided. In the case of third-party shipping, additional shipping information or documents cannot be supplied, except for particularly remote or inconvenient locations.

Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you. However, tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately. We recommend tracking your order and ensuring that you’re home on the day of delivery to receive your order.